Warranty Schedule

Quality you can count on, backed by comprehensive warranties.

Warranty Coverage by Product

All warranties begin from the date of delivery. Warranty claims must be submitted within 7 days of identifying an issue.

Crown & Bridge

ProductWarranty PeriodCoverage
Full Contour Zirconia5 YearsFracture, Fit
IPS e.max Press3 YearsFracture, Fit
PFZ (Layered)3 YearsFracture, Delamination, Fit

Implants

ProductWarranty PeriodCoverage
Custom Ti Abutments5 YearsFracture, Fit
Screw-Retained Crowns5 YearsFracture, Fit
All-on-X Frameworks5 YearsFracture, Fit

What's Covered

  • • Manufacturing defects
  • • Material fracture under normal use
  • • Fit issues when original prescription is followed
  • • Delamination of layered ceramics
  • • Color match issues (within 7 days)

What's Not Covered

  • • Damage from improper handling or adjustment
  • • Patient abuse or trauma
  • • Changes in patient's oral condition
  • • Inadequate preparation or impression quality
  • • Cementation failures

Making a Warranty Claim

To submit a warranty claim, please contact us with your original case number and a description of the issue. Photos are helpful for assessment.

Submit a Claim